Delivering Happiness: A Path to Profits, Passion, and Purpose
Language: English
BUS041000 Business & Economics Business Communication Customer Relations Executive ability General Hsieh Leadership Management Success in Business Tony Zappos (Firm)
Publisher: Hachette Digital, Inc.
Published: Mar 1, 2010
Description:
SUMMARY: Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.